Privacy Policy
Last updated: April 1, 2026
Teman Insight ("we," "us," or "our") operates the Teman Insight platform. This Privacy Policy describes how we collect, use, store, and protect information when you use our website and services.
Information we collect
- Account data: such as your name, email address, and credentials you provide when you sign up or contact us.
- Content you upload: including PDFs, URLs you submit for indexing, and other materials you choose to connect to your knowledge bases.
- Usage and technical data: such as log data, device or browser type, and approximate location derived from IP address, where needed to operate and secure the service.
How we use information
We use the information above to provide, maintain, and improve Teman Insight; to generate insights and answers from your uploaded data in line with your instructions; to communicate with you about your account; to detect and prevent abuse; and to comply with legal obligations. We do not sell your personal information.
Data storage and security
We implement appropriate technical and organizational measures designed to protect your data against unauthorized access, loss, or misuse. In compliance with Indonesian regulations, your data may be stored in data centers within Indonesia or in other jurisdictions that provide adequate data protection standards, as described in our Terms and Conditions.
Retention
We retain personal and uploaded content for as long as your account is active or as needed to provide the service. You may request deletion of your account or specific data subject to legal and operational requirements.
Your rights
Depending on applicable law, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. Contact us at the email below to make a request.
Cookies
We may use cookies and similar technologies that are necessary for the site to function, and where applicable to remember preferences or analyze usage in aggregate. You can control cookies through your browser settings.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Continued use of the service after changes constitutes acceptance of the updated policy where permitted by law.
Contact
For questions about this Privacy Policy or your data, contact us at support@temaninsight.com.
Address: Gedung Artha Graha, Fl. 26 (SCBD), Jl. Jend. Sudirman No. 52-53 Jakarta Selatan, DKI Jakarta 12190, Indonesia.