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Your Knowledge, Working for You

Upload PDFs and URLs once. Get a knowledge base that answers questions through chat links, widgets, APIs, and smart forms — using only what's in your documents.

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Free to start · Set up in under 5 minutes · Go live fast

🔒 app.temaninsight.com

Knowledge Bases

Customer FAQ142
HR Handbook89
Product Docs56
Sales Playbook34

Customer FAQ

powered by Teman Insight

ShareAPI
What's your return policy for international orders?
Based on our Return Policy document (updated Dec 2024), international returns are accepted within 45 days of delivery. Return shipping costs are on the customer, and refunds process in 5–7 business days.
Is there a restocking fee?
No restocking fee for standard returns. For bulk or custom orders above 50 units, a 10% fee may apply — see Section 4.2 of the policy.
Ask anything about our products…↑

How it works

  1. Add your documents

    Everything you know, in one place.

    Upload PDFs, paste website URLs, or add any document. Teman Insight reads and understands everything automatically.

  2. Organize by topic

    Separate by team, product, or client.

    Group your documents into different knowledge sets — one for customer questions, one for internal HR, and more.

  3. Share everywhere

    One knowledge base. Available everywhere.

    Add a chat assistant to your website, connect WhatsApp, or share a link with your team — all from the same knowledge. Update once and every channel reflects it.

Where answers show up

Choose how people ask.

One home for your content. Pick the options that fit you—link, website bubble, or a hook for your other tools. Turn them on or off anytime; what you wrote stays put.

Public Chat Link

A link you can drop anywhere—email, QR, social. People open it, ask, and get answers from what you uploaded. No sign-up required.

chat.temaninsight.com/k/customer-faq
What's your return policy?
Based on our policy document, returns are accepted within 30 days of delivery…
Can I return a sale item?

Website Widget

Add a small chat bubble to your site—like the help widgets visitors already know. Paste a snippet once; answers pull from the same material you already maintain.

<script src="cdn.temaninsight.com/widget.js"
  data-kb="YOUR_KB_ID">
</script>

API

Hook Teman Insight into tools you already use—WhatsApp, Instagram, your shop, spreadsheets, or a CRM. You send a question, you get an answer back; no need to rebuild a chat from scratch.

POST api.temaninsight.com/v1/query
{
  "kb_id": "customer-faq",
  "question": "What are your shipping times?"
}
WhatsAppInstagramShopeeTokopediaLINETikTok ShopGoogle SheetsCRM

Use cases

Real workflows. Real teams. Real results.

Teman Insight is built for how teams actually work. Browse the workflows below — each one is a complete, deployable setup.

Email Reply Drafting

Stop writing the same 40 replies every week.

Turn your SOP and FAQ docs into a reply drafting assistant for your inbox.

View detail
Document reviewer

Never publish something that contradicts your own SOP again.

Use your policy documents as a review layer before anything goes out.

View detail
E-Commerce Chatbot

Your customers are asking. Are you answering fast enough?

Deploy a product knowledge chatbot on your storefront in under 30 minutes.

View detail
Competitor analysis

Stop building battlecards from 10 browser tabs.

Upload competitor content and query it like a research assistant.

View detail
HR Onboarding Assistant

New hire on day 1 shouldn’t need to ask where to find the leave policy.

Turn your employee handbook into a self-service onboarding assistant.

View detail
Sales Enablement Bot

Your best sales rep is leaving. Their knowledge doesn’t have to.

Package your best rep’s knowledge into a chatbot the whole team can query.

View detail
Vendor / RFP responder

RFP arrives Friday 5pm. Proposal due Monday. You’ve been there.

Build an RFP drafting assistant from your company’s existing capability documents.

View detail
Customer FAQ Deflector

60% of your support tickets are already answered in your docs.

Deflect repeat questions automatically before they reach your support team.

View detail
See all use cases

Features

Private sharing and structured answers.

Invite teammates, capture leads, and export data from the same knowledge base—no extra tools required.

Internal sharing

Knowledge that stays inside.

Keep some answers for your team only. Invite people by email—who's in is up to you. Same idea as sharing a doc, except they're talking to your knowledge.

One source, same answers everywhere they're allowed to see. You choose who can edit or just read.

Invite-onlySame KB everywhereAdmin · Editor · Viewer

Share "Sales Playbook KB"

+ Add people by email

Invite

Current access

  • budi@company.comAdmin ▼
  • sari@company.comEditor ▼
  • raka@company.comViewer ▼
Smart forms

From chat to structured data.

Turn a conversation into a clean sheet of answers. The assistant asks follow-ups, then you download a table or send it to your system—handy when you need the same fields every time.

Fewer half-filled forms and back-and-forth emails—think leads, support requests, or internal “need approval” flows.

Lead captureSupport intakeRequests & approvals
Lead captureLive

AI: Company name?

User: PT Maju Jaya

AI: Main use case?

User: Customer support

AI: Email?

User: budi@majujaya.co.id

AI: Expected go-live?

User: Q2 2026

AI: Notes for our team?

User: Need SSO + audit log

ResponsesToday · 12 rows
CompanyUse caseVolumeEmail
PT Maju JayaSupport80–100budi@…
PT SejahteraSales~50ana@…
CV KreatifHR20–30toni@…
PT BahanaEnterprise200+sales@…
go_live → datenotes → text

Last webhook: 200 · 2m ago

↓ Download CSV→ Send to webhook

Numbers from teams already using Teman Insight.

< 5 min

First live chatbot deployed

From upload to shareable link

60%

Average ticket deflection

Across support use cases

3 channels

From one knowledge base

Link, widget, API

1 source

Always up to date

Update once, reflects everywhere

Frequently asked questions

Sign up with your email — no credit card needed. Upload your first PDF or paste a URL, and you can have a working knowledge base live in under 5 minutes.

PDFs are supported today. You can also paste a website URL and we will index the page content automatically.

Yes. Create as many as you need — one per team, product, client, or use case. Each knowledge base works independently with its own set of documents and channels.

Every answer comes from your uploaded documents — the AI never adds information that is not in your sources. Responses cite the exact document section so anyone can verify.

Absolutely. Each knowledge base can be public (shareable link), embedded on your site, or kept fully private and shared only with specific people by email — with Admin, Editor, and Viewer roles.

Yes. Send a question to our REST endpoint and get the answer back in JSON. This lets you connect your knowledge base to WhatsApp, CRMs, marketplaces, or any platform that supports webhooks.

Get started →

Your knowledge is already there. Make it work.

Start with two PDFs and a URL. Have something live in under 5 minutes.

Start for free →Book a demo

Typical starting point

Input

  • 📄 Product FAQ.pdf
  • 📄 Return Policy.pdf
  • 🌐 website.com/help

↓ 5 minutes later

Output

  • 🔗 Public chat link — live
  • 🧩 Website widget — embedded